Saturday, 13 November 2021

All EU Countries Make Progress in Digitalisation, Croatia Ranks 19th

ZAGREB, 13 Nov, 2021 - Croatia has made slight progress in the digitalisation of its economy and society, moving up by one spot to 19th place in the European Commission's 2021 edition of the Digital Economy and Society Index (DESI).

"All EU Member States have made progress in the area of digitalisation, but the overall picture across Member States is mixed, and despite some convergence, the gap between the EU's frontrunners and those with the lowest DESI scores remains large. Despite these improvements, all Member States will need to make concerted efforts to meet the 2030 targets as set out in Europe's Digital Decade," the Commission said in a press release.

The DESI tracks member states' progress in digital competitiveness, human capital, broadband connectivity, integration of digital technology, and digital public services.

The best performers are Denmark, Finland and Sweden. Croatia lags behind Slovenia, but is ahead of Italy, Hungary, Poland and Bulgaria.

Although Croatia moved up to 20th place on connectivity, it still lags behind the EU average, with a score of 45.4 against 50.2. It scored best on integration of digital technology, ranking 13th with a score of 40 against the EU average of 37.6.

Croatia placed 16th on human capital, with a score of 46.7 against the EU average of 47.1. It performed worst on digital public services, ranking 24th with a score of 52 against the EU average of 68.1.

"While Croatia has good fast broadband coverage (86% national and 39% rural), its overall fixed broadband take-up is slightly below the EU average. One of the positive developments in connectivity is the assignment of harmonised spectrum for 5G in August 2021. This is a stepping stone for further acceleration of the digital transformation and is bringing benefits to both businesses and individuals," the report said.

"The level of at least basic digital skills remains slightly low compared with the EU average. In contrast, for above basic digital skills, Croatia comes in above the EU average. Croatia is progressing its successful implementation of the e-Schools programme, with all Croatian schools (1,320) included in the second phase of the programme," it added.

Croatian enterprises continued to take advantage of the opportunities offered by digital technologies, and there has been a sharp rise in popularity of e-invoices, with enterprises’ usage up from 12% in 2018 to 43% in 2020, following the amendment of the Public Procurement Act which made e-invoices mandatory for enterprises.

The report notes that the Ministry of Economy and Sustainable Development expects to finalise the 2021-2027 National Plan for the Digital Transformation of the Economy mid-2022. The 2021-2029 Smart Specialisation Strategy and the National Plan for the Development of Artificial Intelligence are also under development.

The Commission says that Croatia has taken several steps to provide more digital access to the public administration, for example through the eID notification platform for electronic payment of fees, and that the National Recovery and Resilience Plan lays out an ambitious roadmap, with reforms and investments touching on all dimensions of the Digital Economy and Society Index.

"While Croatia is making modest progress to reach the Gigabit Society objectives, significant improvements are still needed. High right-of way fees are an impediment to VHCN (very high capacity network) deployment. Efficient VHCN deployment could be further facilitated by absorption of EU funds, implementation of the connectivity toolbox and addressing the lack of coordination in permit granting between central and local government, in particular on permit granting and fees. The recent assignment of harmonised spectrum suitable for 5G usage is an important step towards digital transformation, enabling Croatia to take full advantage of a digitalised economy and society, both for households and businesses," the report concluded.

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Thursday, 7 October 2021

Croatian Recovery Plan Foresees 9.5 Billion Kuna for Digital Transformation

October the 7th, 2021 - The Croatian Recovery Plan, more precisely the Recovery and Resilience Plan (NPOO) has been talked about at length recently. In the challenging post-coronavirus age, at a time when global economies are still reeling from the unprecedented and utterly devastating impact of the global pandemic, few things are more important to Croatia than this massive EU payout.

The Croatian Recovery Plan envisages as much as 9.5 billion kuna going directly to the country's much needed digital transformation, which should force Croatia well and truly into modern times and away from excessive paperwork, standing in lines and wasting time.

As Poslovni Dnevnik/Lucija Spiljak writes, in this day and age, smart industries represent the wheel of development of the Croatian economy and society, and the precondition for this doesn't lie solely in digital transformation, but also in the cooperation of the Croatian Government, the domestic economy and the academic community.

Recognising the importance of education about the Smart Industry model in Croatia, Poslovni dnevnik organised a conference entitled Smart Industry 2021, during which, State Secretary of the Central State Office for the Development of the Digital Society, Bernard Grsic, spoke about smart industries in the focus of national plans, more precisely the Croatian Recovery Plan.

''Digital transformation is a change from one thing to another, and first we need the awareness that we can and do actually want to do it. Man is at the centre of these events and we mustn't simply allow technology to do everything itself. Priorities for implementing this policy in the field of the digital transition of the economy relate to encouraging digital transformation and the application of advanced technologies in the economy and in society, strengthening strategic digital capacities and increasing the level of digital maturity of enterprises, establishing standardised platforms for connection and business, and the proper development of state information infrastructure.

The Smart Industry seeks to strengthen the competitiveness of a particular industry, which means not only an industrial transition but also social transformation, openness and cooperation from the government, as well as from the economy and from universities. In the Croatian Recovery Plan, the contribution to digital transformation stands at 20.4 percent, this is equal to more than 9.5 billion kuna, which is to be distributed across all segments of society.

The goal is to seize this opportunity and accelerate the digital transformation in the Republic of Croatia, create high-paying jobs in the domestic economy for the implementation of the Croatian Recovery Plan and ensure fast and efficient public administration, as well as position Croatia above the EU average on the DESI index,'' concluded Grsic.

For more on the Croatian Recovery Plan (NPOO), make sure to check out our dedicated politics section.

Friday, 1 October 2021

European Youth and IT Industry Panel: Digital Osijek on Horizon

October 1, 2021 - The European Youth and IT Industry Panel, part of the European Future Conference, talked about the importance of the IT sector and AI technology. The host city of Osijek is already displaying fantastic results in the field as a digital Osijek becomes more and more of a reality.

The last day of September, which is the unofficial start of new victories and losses for the Croatian youth (due to the beginning of the school year and final deadline exams for students), has been completed with a suitable discussion on the future of new generations.

Osijek, the biggest city in the Eastern Croatian region of Slavonia, was the host of the ''Youth and the IT Industry Future'' panel, one of the thematics panels from the European Future Conference.

Along with the Croatian Parliament and Croatian counties, the European Parliament Office in Zagreb hosts thematic discussions in ten cities which are home to universities.

''The European Future Conference is a series of public debates that allows citizens to express their ideas and come up with suggestions for the reforms and future policies of the EU,'' explains the European Parliament Office in their press release.

They added that the centerpiece of the conference is a multilingual platform where citizens can exchange ideas, connect with each other, and have their say on burning issues outside of these organised events.

The panel in Osijek delighted the mayor, Ivan Radić, one of the opening speakers. Radić stated that Osijek has a lot to say and show when it comes to the IT sector as the city aims to rebrand as a place of excellence for this field, aiming for a more digital Osijek.

There is no better proof of that than the Osijek Software City Association, established in 2021 with the goal of promoting the IT sector towards the local community.

''Several leading IT companies in Osijek realised that the youth needs to be introduced to the IT industry in an approachable way,'' said Osijek Software City representative Ivan Ostheimer.

Thanks to their hard work, many local companies in Osijek now hire experts and produce quality software that can then be exported to the global market, in spite of the still challenging economic situation.

The background goal of the European Future Conference is to show people that European Parliament representatives aren't simply being hermits and hiding themselves in the EU Parliament in Brussels or Strassbourg. In that spirit, the Croatian MEPs Karlo Ressler (European's People Party) and Sunčana Glavak (Croatian Democratic Union) participated in the event (Ressler in person and Glavak via video link).

Ressler is the Vice President of the special EU Parliamentary Committee for artificial intelligence (AI). He stated at the panel the European Union currently has ongoing discussions on regulating this new technology. The goal is to find a balance that would use the potential of AI without stopping the industry, while also avoiding negative scenarios such as manipulation attempts that would damage people's lives.

Glavak pointed out how digitalisation now has a key role in every EU policy.

''The goal is for that at least 80% of the EU population to have digital skills by 2030“, said Glavak.

With the panel in Osijek demonstrating the current successes of the IT industry, the aim for a digital Osijek, and seeing the attendance of both political elites and professionals, it seems that this Eastern Croatian city is on a very good track.

Learn more about Osijek in our TC page.

For more about diplomacy in Croatia, follow TCN's dedicated page.

 

Thursday, 30 September 2021

Zagreb Water Pipe Bursts Highlight Need for Digital Water Supply Management

September the 30th, 2021 - The Zagreb water system is no stranger to various issues, and with the recent bursting of water pipes in the Tresnjevka part of the city, questions about upgrading how it is all handled, as well as digitalisation, have come to the forefront.

As Poslovni Dnevnik/Darko Bicak writes, very frequent ruptures of Zagreb water pipes, which we've been witnessing all the more over recent days, cause enormous problems for residents, do significant damage to the economy and show how important it is to have an optimised and "smart" management system of something as complex as the Zagreb Water and Sewerage system.

The digitalisation of such systems is one of the main activities of the Zagreb-based company Schneider Electric, which is part of the eponymous global corporation based in France.

Here in Croatia, it is most represented in low-voltage electricity equipment and water management systems - in Croatian practice, more drainage because it is a segment that has recently been strongly co-financed from EU funds.

The biggest project of all is in Vukovar

Schneider's efforts, whose largest water project so far is the one with wastewater regulation in Vukovar, to be more strongly present in the modernisation of Croatian water management, especially in large cities, are also along these same lines.

As Tomislav Scrbak, Schneider Electric's sales director for Croatia, Slovenia and Bosnia and Herzegovina, explained at a press conference held in Zagreb on Tuesday, the modernisation and digital management of water supply and sewerage systems are a necessity today because, in addition to security of supply and ecology, they are costly, and those higher costs are ultimately paid for by normal people.

"All modern industries today are optimised and digitised, and the same is the case with strategic sectors such as water systems. Although little has been done in Croatia so far on this issue, there are some bright examples, such as that in Ljubljana (Slovenia),'' said Scrbak.

From this company, whose main segments are IT, energy, industry and construction, they pointed out that they expect a lot from the reconstruction of Zagreb from the 2020 earthquake.

"Our business model is ''open source'', that is, we go into every project with partners because our equipment is open and adaptable for any kind of connection. We're already a leader on the Croatian market of low voltage electrical equipment, we have cooperation in the production of transformers with Koncar, and we're going to the Zagreb renovation project with our partners because Schneider rarely appears independently as a supplier and contractor, and we focus more on equipment production and system integration,'' explained Scrbak.

The company believes that the newly renovated buildings in the Croatian capital should have at least the basic equipment of a "smart home" for energy efficiency in terms of electricity, heating/cooling and water consumption, which, they point out, is now a technology whose price is negligible.

They added that their building management systems are used mainly by all commercial construction, while in residential ones, it is less frequent and more modest.

“Investors in apartments are mostly interested in the lowest possible starting price per square metre for sale. They're less concerned about total energy costs over a period of five, 10 or 20 years. The exception is investors such as VMD, who are already calculating multi-year costs from the very beginning and estimate that a minimal increase in the price at the beginning brings them long-term big savings,'' stated Schneider Electric.

It is otherwise company that operates in more than 100 countries and globally employs 130,000 people with revenues of 25.2 billion euros, as they had last year. Their main global competitors are Siemens and General Electric.

For more, make sure to check out our business section.

Monday, 30 August 2021

Digital Activism Solidarity School: Teaching Young People Digital Literacy

August 30, 2021 - If you want to learn more about navigating fake news and contributing to the battle against misinformation, you might want to apply for the Digital Activism Solidarity School in Kaštel Kambelovac. Here's how you can apply by September 10, 2021.

Summer education programmes aren't unusual in Croatia, as TCN reported earlier in May, the five-day Summer Business School organised by Step-Ri Science-Technology Park and the American Embassy in Croatia in June attracted business enthusiasts and entrepreneurs to Rijeka to learn more about the field.

In the final rays of summer 2021, from September 24-26, another education programme will bring its students to learn in the cozy Mediterranean environment of Kaštel Kambelovac. The Digital Summer School, organised by the SOLIDARNA Foundation, aims to promote digital and media literacy to combat the spread of fake news and misinformation.  

As the SOLIDARNA Foundation website states, the three-day workshop will teach the participants to recognise and fact-check fake news. It will also teach people to actively participate in content produced on social media, creating and launching a content alternative to fake news. Finally, the participants will also learn how to use satire in the promotion of human rights and how to communicate their values effectively.

''This workshop is intended for students, socially active individuals and to everyone else under 30 years of age who are interested in manufacturing digital content promoting human rights and fighting against fake news,'' says the public call on the website.

Experts from both Croatia and the wider region will share their knowledge on the subject. The experts include Tijana Cvjetićanin, a journalist at the Bosnian fact-checking site Raskrinkavanje.ba, Emina Bošnjak, executive director of the Sarajevo Open Centre (SOC), Borna Sor, a Croatian satirist (no stranger to TCN) and digital communication expert, Luka Kerečin.

Participation in the workshop is free, with both secured transport, accommodation, and food, but with a limited amount of places. Participants need to bring a laptop with them. Those who want to apply need to send a brief motivation letter about their interests and their past aexperience in activism toThis email address is being protected from spambots. You need JavaScript enabled to view it. by September 10, midnight at the latest. The title of the mail must be “DIGITAL YOUTH ACTIVISM” and for all additional questions, you can send an inquiry to This email address is being protected from spambots. You need JavaScript enabled to view it..

Founded back at the end of 2015 and guided by the teachings of Eleanor Roosevelt, the SOLIDARNA Foundation says it wants to return human rights home ''to the hearts, minds, and lives of ordinary people.''

''The SOLIDARNA Foundation for Human Rights and Solidarity creates new opportunities for all citizens to act in solidarity, in our common effort to protect human rights and meet fundamental human needs, reduce inequalities and expand freedoms in all spheres of society,'' explains SOLIDARNA on its website.

With digital nomads and the digital industry being a more and more recognisable source of income and business in the country, digital literacy and being able to differentiate between facts and lies on the internet is ever more important.

Learn more about digital nomads with our TC guide.

For more about education in Croatia, follow TCN's dedicated page.

Wednesday, 21 July 2021

Biljana Borzan: Croatian Digital Transformation Hasn't Progressed Much

July the 21st, 2021 - Just how is the much talked about Croatian digital transformation actually going? While the pandemic has seen an acceleration in some respects, according to Biljana Borzan, Croatia still isn't anywhere even remotely close to where it should be.

As Novac/Iva Badanjak writes, Croatian digital transformation is something not only desperately needed here, but is one of the European Union's top priorities for the next decade.

The digital transition of society and the economy should lead to new opportunities for businesses and consumers and the development of digital competences and digital jobs. Digital technologies also have a key role to play in transforming the European economy and society to make the EU climate neutral by 2050, one of the goals agreed by Union leaders.

Various Croatian MEPs were asked to give their views and positions of the Croatian digital transformation in relation to that of other EU member states and the rest of the world.

Biljana Borzan, vice president of the Club of Progressives of the Progressive Alliance of Socialists and Democrats, pointed out that according to the digital index, which combines important elements related to the degree of digitalisation such as human capital, infrastructure, the digitalisation of public administration, etc., Croatia is, rather unsurprisingly, slightly below the EU average.

"However, there are big differences within the EU, and the four strongest European countries are all behind the USA in terms of digitalisation, but the EU as a whole is behind a large number of countries such as Switzerland, Norway, Iceland, Australia, Israel, Japan, Canada or New Zealand,'' added the Borzan.

When asked what needs to be done in order to further encourage the Croatian digital transformation, Borzan believes that it is necessary to provide quality infrastructure across the Republic of Croatia.

"Although a large number of households in Croatia have access to the Internet, there are very big differences between urban and rural areas. In addition, Croatia has not come far in preparing for future technologies, and as far as the 5G network is concerned, only one single test has been conducted so far. The great success of local communities in attracting funds from the WiFi4EU programme for free internet in public spaces should, however, be commended,'' said Borzan, adding that special attention should be paid to strengthening the issue of digital literacy and bridging the digital divide.

"It's important that digital is an option for end users, but not the only option," it was noted.

As an opportunity for Croatia, Borzan points out the new Digital Programme, which is a 7.6 billion euro-heavy package, and can be used by small and medium-sized enterprises, and refers primarily to investment in digital technologies and infrastructure. It is also intended for investment in the development of artificial intelligence, cybersecurity, the development of digital skills and through sectoral digitisation.

"I hope that Croatia will use it better than we have used the European Union funds that have been available to us so far," the MEP concluded.

For more, follow our dedicated lifestyle section.

Monday, 28 June 2021

Croatia Near Top in Terms of Digital Services, Jutarnji List Writes

ZAGREB, 28 June 2021 - Croatia is near the very top among European countries in terms of development of the digital services it offers to citizens, and a total of 89 e-services are available to citizens, Jutarnji List daily reported on Monday.

According to data from the Central State Office for the Development of the Digital Society, there are 1,281,911 users of the e-Citizens system in Croatia. During the pandemic, the number of users rose by as much as 50%. On 1 March 2020, there were 839,935 users, and by 26 May, the number had gone up by 441,976.

Interior Minister Davor Božinović told Jutarnji List that 2020, the year of COVID, had forced people or at least hurried them into looking for solutions in the digital world.

"Every time when we move the solution to a problem or the exercise of a right into the digital sphere..., we send a clear message to citizens: We appreciate your time, we are thinking of your health," Božinović said.

It all started back in 2014 with the issuing of new electronic ID cards and launching the e-Citizens system as a central place for e-services.

Of all the applications available, citizens use the application of the Ministry of the Interior (MUP) the most. To date, as many as 773,165 applications have been submitted, including 8,401 applications for an e-driver's licence, 3,965 for an e-passport, 4,149 for e-registration of temporary residence of Croatian citizens and 122,568 e-registrations of permanent residence of newborn children.

MUP's IT experts also launched the Enter Croatia project. It is used by foreigners who intend to stay in Croatia, and they can submit their data in advance via the website in order to reduce waiting times at the border. The program has now been upgraded with digital COVID certificate. Over the past year, 2,469,931 announcements of arrival in Croatia have been received through the application. The application also includes a portal via which digital nomads can apply for a temporary stay of up to 12 months. Thirty-six digital nomads have applied to date.

The Commercial Services Agency (AKD) has announced new digital projects, such as the new generation of ID cards and passports, biometric residence permits, and EU digital COVID-19 certificates.

"We will also establish a platform with electronic services for e/m-Signature and e/m-Stamp, create an ID mobile application and enable valid electronic signatures via mobile phones and tablets," said AKD CEO Jure Sertić.

As of 2 August, the e-ID card will be merged with the health insurance card but not with the driver's licence. Minister Božinović points out that an EU directive prescribes the appearance and content of the form of driver's licences and that an ID card cannot contain a driver's licence.

In September, the e-Citizens system will be upgraded to include the 2021 census of the population, households and dwellings. Citizens will be able to register using an electronic census questionnaire, Jutarnji List said.

For more news from Croatia, follow TCN's dedicated news page.

Sunday, 16 May 2021

Croatian Agency Irundo and IT Company Rentlio Join Forces for Tourism

May the 16th, 2021 - The Croatian agency Irundo, which is one of the leading property management agencies in the country, has signed a cooperation agreement with the Croatian IT company Rentlio this past week.

As Poslovni Dnevnik/Lucija Spiljak writes, as was announced, after many years of using foreign PMS and channel manager systems, the Croatian agency Irundo is preparing for the recovery of the domestic tourism sector and the normalisation of travel again, all of which in their eyes will begin with Rentlio - a leading domestic travel-tech company from Zadar. With this partnership, a new phase of the Croatian agency Irundo's digitalisation begins with the aim of improving business and further raising the quality of the services they provide.

“From the very beginning of our business, we based everything online. For the last ten years, we've used foreign suppliers of both PMS and channel managers. After many years of experience and monitoring Rentlio, we as market leaders have decided to utilise this Croatian travel-tech leader and we look forward to future cooperation with the development of our business and Rentlio itself as a product,'' said Irundo's CEO Tomislav Zovko.

The synergy effects of this collaboration will be most visible in the further development and implementation of Rentlio through the entire Irundo ERP system, ensuring that owners who entrust their properties to Irundo's property management receive the highest level of service from both an operational and technological perspective.

Since its founding back in 2011 until today, the Croatian agency Irundo has gathered in its portfolio more than 100 high quality apartments in various city-break destinations such as Rovinj, Zagreb, Dubrovnik and Split. The focus on online business enables Irundo to monitor the quality of locally dispersed business and create a successful sales strategy.

On the other hand, Rentlio, as a flexible cloud-based operating system designed to manage tourist facilities, simply adapts to doing this type of business. The benefits of managing reservations, prices and guests from one place for an unlimited number of facilities and teams in different locations greatly facilitates the business of property management agencies like Irundo.

Currently, Rentlio is used in more than 8,000 accommodation units across more than 40 different countries, and in recent years it has become a leader in the digital transformation of hotels, small renters, hostels and even property management agencies.

“We at Rentlio believe that technology will play a key role in maintaining the competitiveness of tourism facilities in the post-COVID era. This crisis has significantly accelerated the processes of digitalisation, which we're witnessing every day. It's no longer disputable that the guests of the future are digital guests,'' said Marko Misulic, the CEO of Rentlio.

Although forecasts of tourism recovery differ as the pandemic continues, the slowdown in a large number of tourism activities has opened up space for the implementation of digitalisation and redefining business models in tourism. Regardless of reservations, sales strategies, communication or marketing, the use of modern and quality IT solutions in tourism has become absolutely necessary.

For more, follow our dedicated business section.

Wednesday, 5 May 2021

Parliamentary Majority Rejects Workers' Front Bill on Digital Services Tax

ZAGREB, 5 May, 2021 - The parliamentary majority on Wednesday rejected a bill by MP Katarina Peović of the Workers' Front party proposing the introduction of a tax on digital services, saying that Croatia advocated a global solution rather than unilateral measures.

"The government has from the start advocated a global solution because it believes that unilateral measures cause distortion in the EU market and disrupt competition, which is why it did not launch an initiative to tax digital services," Finance Ministry State Secretary Zdravko Zrinušić said.

The deadline for an international consensus on the matter was moved because of the coronavirus pandemic to the middle of this year, he said.

"One should propose a balanced and stimulating tax policy rather than a restrictive one that would reduce Croatia's competitiveness," said Darko Klasić of the HSLS/Reformists caucus during a debate on the bill.

The purpose of the bill is not to tax small and development-oriented digital companies, but only technological giants whose revenue, from the global perspective, exceeds HRK 5.6 billion and who have not suffered any damage due to the coronavirus crisis but have seen an increase in revenue, Peović said while presenting the bill.

She said that several EU countries had introduced such a law and that her party was proposing the same for Croatia.

"The basic purpose of the tax would be to ensure additional budget revenue, which would be used to develop telecommunications infrastructure in Croatia, because we know that the internet here is among the slowest in the EU," said Peović.

For more about politics in Croatia, follow TCN's dedicated page.

Friday, 11 December 2020

Croatian Telecom Launches National Digital Education Programme

December the 11th, 2020 - The older generation will get a helping hand when it comes to technological advancements thanks to Croatian Telecom/Hrvatski Telekom, who will launch a national digital education programme intended precisely for them.

As Poslovni Dnevnik writes, under the current and increasingly tiresome anti-epidemic measures, nursing homes were forced to severely restrict visits from family members, friends and volunteers. Thus, social contacts and socialising, which have always played a key role in the daily lives of the residents of nursing homes, were lessened dramatically, replaced by an unfortunate and considerable sense of loneliness and isolation, which is especially difficult as the festive season approaches.

Aware of this problem, Croatian Telecom, in cooperation with the Volunteer Center Zagreb, has launched a national digital education programme designed for the elderly. During the first phase of the national digital education program, which is part of a broader socially responsible "In Good Hands/U Dobrim Rukama" concept, the company donated tablets and free internet for fourteen homes for the elderly throughout Croatia, and next year, the programme will continue to expand in order to include additional such homes.

Members of the Croatian Telecom Volunteer Club also participate in the national digital education programme, and the will prepare easy-to-understand educational videos through which senior citizens will easily be able learn how to use various digital tools that will allow them to be connected and remain in constant contact with their families and friends throughout this difficult time. In the first video, the residents of fourteen homes for the elderly in the City of Zagreb will learn how to establish WhatsApp video calls on their tablets. Educational video materials will be continuously upgraded and will soon be published on the official channels of Croatian Telecom.

"Digital tools are here to make our lives easier. Unfortunately, a large number of our senior citizens don't have enough digital skills to be able to take advantage of them. That's why we see the digital education programme for senior citizens as fulfilling our mission of connecting everyone in Croatia with the possibilities of digitalisation and building a world of better opportunities. We want to teach them how to use digital tools like video calls through which they can hear and see their loved ones much more often. At Croatian Telecom, we're aware of our important role in ensuring equal access to technology for everyone in Croatia, and we aren't going to stop until we achieve this,'' said Ivan Bartulovic, a member of the Human Resources Management Board of CT.

"The digital education project has recognised a very vulnerable group of citizens during the epidemic and the closure of society - residents of homes for the elderly, who, in these unfortunate circumstances, are almost completely cut off from their loved ones. Volunteer Centre Zagreb recognises the value of the project and we look forward to its positive impact on their quality of life,'' said Nina Butic Ivankovic, Executive Director of the Volunteer Centre Zagreb.

We're all aware that nothing can replace contacts and socialising in person, but thanks to technology, in moments when we can't be together, older and more vulnerable members of our society can open their doors to the digital world and remove their sense of loneliness and isolation and replace it with digital connectivity and inclusion.

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