Following Croatian Uber Driver Strike, Arrears Paid Out, Bank Blamed

By 20 October 2021

October the 20th, 2021 - Following the recent Croatian Uber driver strike which saw drivers across the country refer to themselves as ''digital slaves'' and voice their clear dissatisfaction, arrears have been paid out.

As Poslovni Dnevnik/Marija Crnjak writes, the union of digital platform workers assessed the recent Croatian Uber driver strike as having been successful, although they don't have the exact data on the number of drivers across the country who participated in it.

The strike was announced last Friday due to delays in payments to drivers from the company, and lasted from 07:00 to 10:00, without blocking the traffic, so as not to create a wrong perception.

Uber's management said that they fully respect the right of Croatian drivers to protest, and although they believe that this group doesn't represent the majority of the driver's partners, they say that they take do their complaints seriously. The bank was accused of delaying payments following the event.

“Last week, there were problems with the processing of payments at the local bank, which resulted in a delay in the payment of weekly earnings. We quickly took steps to resolve the issue and pay off any arrears, which was resolved (yesterday) morning.

As soon as we realised what was going on, we sent a message to all of our partner drivers whose payment is late, apologising for the inconvenience and explaining when they can expect their payments,'' they said from Uber.

“We're going to learn from this experience to continue to improve our processes. In terms of earnings in general, we remain committed to creating a sustainable business environment for our partners, so we've recently raised our prices for this purpose.

This increase doesn't make a significant difference for the users of the Uber application (app), while in the end our partners benefit the most, whose revenues are now higher,'' they concluded. 

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