Zagreb Tram: A Complete Guide

By , 06 Jan 2017, 11:57 AM Arrive in Zagreb

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The Zagreb tram is the simplest and most efficient way of moving around Zagreb. 15 day and 4 night lines run on 117 km of tracks and you can see their visual representation on the map of day and night tram lines here. Zagreb public transport is run by Zagrebački električni tramvaj (ZET) (Zagreb Electric Tram).

 

Easway is a very useful site for public transport in Zagreb, both for buses and for trams.

 

You can also find exact times when each tram starts and reaches particular stops by clicking on the line that you’re interested in here.

 

Most lines pass by either Ban Jelačić Square or the Main Railway Station, so these are the main hubs and they are always crowded.

 

Lines 1, 3 and 8 are not so frequent, so they do not operate on weekends and holidays. Line 15 is the shortest, with only four stops.

Line 6 takes you from the popular shopping mall, Avenue Mall, or the Museum of Contemporary Art through Novi Zagreb, passes by the Main Bus Station, Main Railway Station, the Main Square, and then finally takes you to Črnomerec, the furthermost western stop on the tram route.

Line 11 is one of the most popular ones and it takes you from Črnomerec, the furthermost western stop, passes through the centre, and finishes in the furthermost eastern part, Dubec, in just under an hour.

Line 14 starts in Novi Zagreb, passes by the student dorms and the beautiful Croatian National Theatre, through the Main Square, and then from the last stop, Mihaljevac, you can get to Sljeme, a popular location on the slopes of Medvednica mountain, where you can hike and enjoy nature, and also ski in the winter.

Line 17 is always crowded with students, because it connects Prečko and Jarun, a beautiful part of city where the Jarun lake is located, passes by most student dorms, goes through the Main Square, and then ends in Borongaj, where the Faculty of Economics and Business is located. It’s also popular with sports fans, because Maksimir, home of football club Dinamo is there. Maksimir is also the name of a beautiful park which is located there, as well as the ZOO.

 

Tickets

You can buy tram tickets at the driver, as well as on Tisak kiosks.

  • A single ride paper ticket costs 10 kn and it is valid for 90 minutes in one direction. You need to validate either at the front or at the back of the tram. Tickets for night lines cost 15 kn.

  • There are various types of e-tickets as well: the e-ticket itself costs 10 kn and you can put money on it, which you then use to buy various types of tickets.

A daily ticket costs 30 kn, 3-day ticket 70 kn, 7-day ticket 150 kn, 15-day ticket 200 kn, and a ticket valid for 30 days costs 400 kn. You can validate your e-tickets on any registration device within the tram. For instruction on how to do this, click here. For the best value, buy the 30 minute ticket, which costs 4 kuna, and it is the best value for money. Also, if you buy tickets via e-card, it is valid in every direction. But if you buy a paper ticket, it is valid only in one direction.

 

Fines

As far as the fines are concerned, there are many ticket inspectors who operate all the lines on a daily basis. They are not in their uniforms, so you won’t be able to recognize them. If you’re not able to present a valid or a validated ticket, the fines vary from 500 to 800 kn. The inspectors have the right to call in the assistance of a police officer. If you present the inspector with your ID, the fine is 250 kn, and no misdemeanour proceedings will be initiated.

 

If you wish to file a complaint, you can do so within 8 days, by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it., but a safer bet would be doing it in person by going to Ozaljska 105, 7:30 a.m. to 3:30 p.m. You can also call 072 500 400.

 

Contact details of the main office are:

Ozaljska 105
Phone: +385 1 3651 555
Email inquiries can be made via this form.

 

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